Legal notice

Legal Disclaimer – Gerviko

Trade name: Gerviko Phone number: +496983004720 Email: sales@gerviko.store Physical address: Mühlheimer Straße 232, 63075 Offenbach am Main, Deutschland Effective Date: September 2026

This Legal Disclaimer applies to all visitors, users, and customers accessing, browsing, and purchasing products from the official Gerviko website. By using our website, placing orders, and completing any purchase transaction, you confirm that you have fully read, understood, and unconditionally accepted all terms, liability limitations, and legal provisions set forth below. This document, together with our Shipping Policy, Return & Refund Policy, Privacy Policy, and Terms of Sale, forms a complete and legally binding agreement between Gerviko and all customers. This policy complies with German Commercial Law, German Consumer Protection Law, EU Consumer Rights Directive, and DSGVO (GDPR) data protection regulations applicable in Germany.

1. Governing Law & Jurisdiction

All website operations, commercial transactions, contractual relations, logistics services, and after-sales disputes shall be governed exclusively by the laws of the Federal Republic of Germany and the European Union. Any legal disputes arising from website usage, product sales, delivery services, and customer after-sales support shall fall under the exclusive jurisdiction of the competent courts in Germany.

If any clause of this disclaimer is deemed invalid, illegal, or unenforceable by a competent German judicial or regulatory authority, the remaining provisions shall remain in full force and valid legal effect. Nothing in this document shall limit or exclude statutory mandatory liabilities under German and EU law, including personal injury, death caused by negligence, fraud, or intentional misrepresentation, nor shall it override customers’ statutory consumer rights.

2. Website & Product Information Disclaimer

All product images, visual displays, color presentations, size specifications, material descriptions, functional introductions, technical parameters, pricing information, discount rules, and promotional content published on this website serve solely for illustration and reference purposes. Gerviko strives to maintain accurate, complete, and updated website content; however, minor visual deviations may inevitably occur due to screen resolution differences, lighting conditions, photography angles, image compression, and normal manufacturing batch variations. Such minor discrepancies do not constitute defective goods, false advertising, product misrepresentation, or breach of sales contract.

All customer reviews, usage testimonials, product effect demonstrations, and user cases displayed on product pages reflect only individual personal experiences. Gerviko does not guarantee identical usage results, performance, or fitness for purpose for every purchaser.

We reserve the unilateral right to adjust, modify, or update product specifications, designs, packaging styles, pricing structures, promotional activities, and website content at any time without prior notice. In the event of system malfunctions, technical errors, incorrect price displays, inventory anomalies, abnormal orders, or platform failures, Gerviko reserves the right to cancel invalid or abnormal orders and issue full refunds without additional compensation liability.

3. Product Usage Risk & Liability Limitation

All products sold by Gerviko undergo strict factory quality inspections and comply with EU and German consumer product safety standards before dispatch. All physical products carry inherent usage risks. Customers shall independently evaluate their personal health conditions, physical adaptability, and applicable usage scenarios before use and must strictly follow all official user manuals, operational guidelines, and safety warnings.

To the maximum extent permitted by German and EU law, Gerviko shall not be liable for personal injury, property damage, or economic losses arising from:

  • Improper installation, incorrect operation, or usage beyond the product’s intended design purpose
  • Unauthorized disassembly, modification, refitting, or replacement of product components
  • Continued usage of damaged, worn, deformed, or defective products
  • Violation of official safety guidelines, operating instructions, and product warnings
  • Improper storage, external impact, moisture corrosion, environmental damage, or user negligence
  • Physical discomfort or adaptation issues caused by individual physical differences and improper operation

Our official product warranty exclusively covers verified factory manufacturing defects. Any losses arising from human misuse, improper operation, accidental damage, or unauthorized modification shall be fully borne by the customer.

4. Third-Party Links & External Platforms Disclaimer

Our website may contain hyperlinks to external third-party websites, service platforms, or social media channels for user convenience. Gerviko has no control over third-party website content, operational standards, security mechanisms, service quality, or privacy policies. Accessing external links is entirely at the user’s own risk. We assume no legal liability for any loss, dispute, privacy risk, security hazard, or economic damage generated from third-party platforms and external services.

5. Intellectual Property Protection

All intellectual property rights on this website, including the Gerviko brand name, trademark, logo, webpage layout, original text content, graphic designs, product images, promotional materials, and all visual and textual copyrighted content, are exclusively owned by Gerviko. No individual, enterprise, or third-party organization may copy, download, screenshot, reproduce, distribute, edit, resell, or commercially utilize our copyrighted content without prior written authorization from Gerviko.

We reserve all legal rights under German intellectual property law to issue cease-and-desist notices, file platform infringement complaints, and initiate legal proceedings to claim full economic compensation for any intellectual property infringement activities.

6. DSGVO & GDPR Data Protection Compliance

All personal information collected during website browsing, account access, and order placement, including customer name, shipping address, contact phone number, and email address, is processed strictly in accordance with the German Federal Data Protection Act (BDSG) and the EU General Data Protection Regulation (GDPR/DSGVO). Personal data is collected and processed only for legitimate business purposes including order confirmation, payment processing, logistics arrangement, after-sales service, and official customer notifications.

We will never sell, rent, trade, or disclose users’ private personal data to unrelated third-party commercial entities without explicit user consent. Users retain full GDPR rights to access, correct, restrict, or permanently delete their personal data at any time by contacting our official support email.

7. Force Majeure Exemption

Gerviko shall be exempted from liability for contract breach, shipment delays, service suspension, or order non-performance caused by unforeseeable and uncontrollable force majeure events, including natural disasters, extreme weather conditions, logistics carrier strikes, port closures, customs policy adjustments, public health emergencies, governmental mandatory regulatory measures, and other events beyond reasonable business control.

8. Policy Revision & Final Interpretation

We reserve the unilateral right to revise, update, and supplement this Legal Disclaimer to comply with updated German commercial regulations, EU legal requirements, and business operational adjustments. All revised terms shall take immediate legal effect upon official website publication without individual customer notification. Continued website browsing, product viewing, and order placement after policy updates constitutes automatic acceptance of the latest terms and conditions.

The final interpretation right of all clauses contained in this Legal Disclaimer belongs exclusively to Gerviko.

9. Contact Information

For legal consultation, business cooperation, and official policy communications: Phone number: +496983004720 Email: sales@gerviko.store Physical address: Mühlheimer Straße 232, 63075 Offenbach am Main, Deutschland